Terms of Service
Last updated: December 26, 2025
1. Acceptance of Terms
By accessing and using this Knowledge Base and support services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.
2. Description of Services
We provide a knowledge base platform containing documentation, troubleshooting guides, and support resources for Mietubl cutting machines. These Services are provided free of charge to assist our customers in using their equipment.
3. User Responsibilities
When using our Services, you agree to:
- Provide accurate information when submitting support requests
- Use the Services only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not interfere with or disrupt the Services
- Not use automated tools to scrape or download content without permission
- Respect intellectual property rights of all content
4. Intellectual Property
All content, including but not limited to text, images, videos, logos, and software, is the property of Mietubl or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.
5. Content Accuracy
While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, reliability, or accuracy of the content. Technical specifications and procedures may change without notice. Always verify critical information before implementing solutions.
6. Limitation of Liability
To the fullest extent permitted by law, Mietubl shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. This includes, but is not limited to, loss of profits, data, or equipment damage resulting from following our documentation.
7. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Support Services
While we aim to respond to support requests promptly, we do not guarantee specific response times. Support is provided during business hours and may be subject to availability. Critical issues should be escalated through appropriate channels.
9. User-Generated Content
When you submit feedback, comments, or suggestions through our Services, you grant us a non-exclusive, worldwide, perpetual license to use, modify, and incorporate such content to improve our Services.
10. Privacy
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
11. Modifications to Services
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. We may also update these Terms of Service periodically. Continued use of the Services after changes constitutes acceptance of the new terms.
12. Termination
We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or use of the Services shall be resolved in the appropriate courts.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: legal@mietubl.com
- Support: Contact Support
Note: These terms apply specifically to the use of our Knowledge Base and support services. For product warranties and purchase terms, please refer to your product documentation and purchase agreement.