How to Troubleshoot Error Code 13904: Mainboard Replacement Guide

Last updated Nov 22, 2025
M
Mietubl Team
If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code does not appear correctly, it may indicate a mainboard failure.
The following video provides a step-by-step guide to help you replace the device’s mainboard safely and correctly.

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