Showing 368 results for "machine not cutting"
MTB-CUT 180T

The machine stopped working properly

Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...

MTB-CUT 180T Pro

What is the upgrade code?

The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...

MTB-CUT 180T

How to Restoring Factory Settings

This video demonstrates how to restore the machine to its factory settings. Performing a factory reset will return the device to its original working state. Please note: Any app...

Nov 22, 2025
MTB-CUT 180T

How to apply hydrogel film?

Please refer to the installation video below to learn how to apply the hydrogel screen protector after it has been cut by the machine. The video demonstrates the correct alignment...

MTB-CUT 180T

How to update for latest phone?

Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...

MTB-CUT 180T

Data update error

If you encounter a data update error, it may be caused by an unstable network connection during the update process. Solution Please try the following steps: Connect the machine...

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