Showing 65 results
for
"Troubleshooting"
MTB-CUT 180T
"If the sensor is not working, please check whether it has been disabled in the settings.
Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
"In most cases, templates are designed with precise and regular shapes.
If the shapes are not forming properly, it may be caused by:
A loose cutting carriage – Please check if t...
MTB-CUT 180T
"Incorrect cutting shapes are most likely caused by incorrect wheels positioning.
When using the machine, please ensure that all wheels are pressing on the black strip, as shown in...
MTB-CUT 180T
"If the machine shows an “Insufficient Cutting Times” message, please send your machine username to the dealer who sold you the machine.
They will add more cutting times for your a...
MTB-CUT 180T
"The settings button is only available when the device is logged in.
You can log in to your account again to find this button.
If, for some reason, you cannot log in successfull...
MTB-CUT 180T
"The cutting machine may work slowly if the cutting speed setting is too low.
Please try setting the cutting speed to the default value of 200 and then attempt cutting again.
If...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
"
The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
"The continuous running of the motor may be caused by the following reasons:
Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
MTB-CUT 180T
"You can reinstall the Cutter App by following these steps:
Open Browser
On the smart screen protector cutting machine, run the Chrome browser and enter the following address:
ht...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen.
Before replacing the machine, please contact the dealer or supplier who sold you the mac...
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
"Uneven film widths after cutting are usually caused by incorrect wheel positioning.
If the wheels are pressing on the smooth part, they cannot firmly hold the film, leading to inc...
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
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