We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or software problems.
To help you correctly, we need more information.
👉 Please click the WhatsApp button below and send us the following:
A clear photo or video of the machine’s screen
The machine’s serial number / machine ID
A short description of what happened before the issue appeared
Our technical support team will analyze the information and provide the correct solution based on your machine’s actual condition.