Mietubl
Mietubl Cutting Machine Knowledge Base

The machine displays an error "exceed the maximum width supported by the device." How can I fix this

Last updated Nov 22, 2025
M
Mietubl Team
troubleshooting cutting carriage motor replacement restart machine error width x-axis motor manual adjustment home position self-check device error
This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position.
- Step 1: Press and hold the power button for 20 seconds to restart the machine.





- Step 2: Manually move the cutting carriage to the middle of its track and restart the machine again. It should perform a self-check and reset its position.
- Step 3: If the problem continues, the X-axis motor may be faulty and might need replacement.

Was this article helpful?

Your feedback helps us improve the knowledge base.

Previous
My machine is not loading anything, even with the internet working
 Next
How can I connect screen protector machine with laptop