Please first check whether the device can display the Wi-Fi list.
If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen needs to be replaced

If the Wi-Fi list is visible: please try reconnecting or switching to another Wi-Fi network
For replacement parts, please contact your local distributor.
If you need further assistance, please click the WhatsApp button below to contact technical support.