How to check machine errors
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
Yes. If the phone is correctly positioned in the fixture but the fixture does not respond when you tap “Clamp”, the fixture may be faulty and needs to be replaced. Ple...
We offer a one-year warranty for the hydrogel screen protector machine and provide free replacement parts for non-human-caused failures during the warranty period. Our technicians...
"There are various material sizes available on the market. In the M188 screen protector cutting machine, you can set custom material sizes to ensure that the cutting range is accur...
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...