Mietubl Cutting Machine Knowledge Base

Showing 83 results for "contact methods"

MTB-CUT M688/M288

Touch screen not responding

If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...

MTB-CUT 180T

The device status “Failed to query the hardware version”

If the device shows an error such as “Failed to query the hardware version”, please try the following steps: 1.Restart the machine and check if the message disappears....

MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025

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Touch screen not responding

The device status “Failed to query the hardware version”

How to report problems

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