Showing 6 results for "report problems"
MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025
MTB-CUT 180T

How to fix product page empty?

This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...

MTB-CUT 180T

I had trouble configuring this machine

If you encounter problems while configuring the machine, you can try using the following default settings, which work for most materials: Recommended Default Settings Speed: 20...

MTB-CUT 180T

How to report a size cutting problem?

If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...

MTB-CUT 180T

How to get sales reports?

You can access your machine’s cutting activity from the Cutting Records section on the home page. There, you will find the daily and 30-day cutting statistics. If you req...

Showing 1 to 6 of 6 results
Previous Next