How to Reset the Device when Software Issues
"Resetting the device can resolve most software-related issues. You can access the reset option through the Wi-Fi list on the device. Please note: Due to differences between devic...
"Resetting the device can resolve most software-related issues. You can access the reset option through the Wi-Fi list on the device. Please note: Due to differences between devic...
"You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
No, software upgrades are free. New model data updates are also provided at no charge.
The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
"Network latency is often unavoidable in cross-border communications. To ensure stable device usage, we provide multiple alternative network routes. In certain cases, you may enco...
"Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues. This video provides a step-by-step guide on how to pe...
Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...
"Sorry, the device does not currently support cut only words This option may be considered in a future software update."
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
"All cutting options on the smart screen protector machine are displayed by default, including camera lens protectors. You can find the lens cutting option under the specific phone...
"PrinterServer is mainly used to connect the smart screen protector cutting machine with a printer to enable personalized pattern printing and customization. You can follow the ste...
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
The smart cutting machine supports Canon series printers, and we recommend using the Canon G580 / G680 models or any Canon printer that uses the same driver. Note: Since cutting m...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...