MTB-CUT M288

The machine shows “Exceeds the maximum width supported by the device.” What should I do

There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...

MTB-CUT 180T

iPad cutting is inaccurate at the final stage — how to fix it?

Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...

MTB-CUT 180T

What should I do when the machine shows “Failed to query the hardware version of the machine”?

This error is usually caused by a mainboard malfunction. To fix the issue, please follow these steps: Replace the mainboard following the instructional video. Before replacing...

MTB-CUT 180T

The device status “Failed to query the hardware version”

If the device shows an error such as “Failed to query the hardware version”, please try the following steps: 1.Restart the machine and check if the message disappears....