What should I do if the machine shows “Device is Disabled”?
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet. If the machine is already onl...
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet. If the machine is already onl...
The Mietubl screen protector cutting machine uses cloud database, which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
1. Check whether the Wi-Fi module is working Open the Wi-Fi list page on your machine and confirm: Whether the machine can scan and display the Wi-Fi networks around you; Whethe...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package. You can follow the detailed steps in th...
Currently, our screen protector cutting machines do not support LAN connection to a laptop. The machines are designed to operate based on a cloud database system, and do not requi...
If your WiFi connection is unstable or cannot connect properly, please follow these steps: 1. Check WiFi list visibility If you can see the WiFi list, the issue is likely not a h...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
This issue may be caused by a WiFi module failure in the screen assembly. Step 1: Check whether the WiFi list can be loaded Please open the WiFi settings page and check whether t...
If you are using a printer brand other than Canon or Epson (such as an HP printer without Wi-Fi), you will need to install the PrinterServer software on a computer. Steps 1.Downl...
If you are using a printer brand other than Canon or Epson (such as an HP printer without Wi-Fi), you will need to install the PrinterServer software on a computer. Steps 1.Downl...
You can follow the video tutorial below to connect the printer to the screen protector cutting machine. Currently, only Canon printers are directly supported Please make sure the...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations are performed via the device's touchscreen.
" Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and de...
The Mietubl screen protector cutting machine supports both Canon and Epson printers. Among these, Canon G580 / G680 are highly recommended for best compatibility and print quality...
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and...
"By default, the Mietubl screen protector cutting machine does not support direct PC connection. The machine runs on an independent embedded operating system, and all templates and...