Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
Yes, the machine supports simple modifications to existing templates, such as expanding or reducing the size or opening holes.
Yes, we offer a one-year warranty for our screen protector machine. Skilled technicians will provide free product consultation services. Please note that consumables like the cutti...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package. You can follow the detailed steps in th...
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...
No, the machine is designed specifically for cutting flexible screen protector materials like TPU and PET, and is not suitable for cutting glass screen protectors.
When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...
The machine can cut materials of various thicknesses by adjusting the cutter scale accordingly.
No, the machine uses a blade to cut, which makes it safe, quiet, and pollution-free ideal for use in locations like shopping malls or at home.
We offer five types of raw materials for the screen protector machine: 1. HD Clear Films: Provides a clear viewing experience with a long-lasting anti-fingerprint coating. Minor sc...
Yes, in addition to the machine, we offer various types of screen protector cutting materials, including HD, privacy, matte, anti-blue-ray, explosion-proof, and patterned back film...
The intelligent film cutting machine uses hydrogel screen protectors, typically made of TPU/PET material. These can include high-definition, privacy, explosion-proof, matte, and an...
No, our screen protector cutting machine has no limits on the number of films you can cut. You are free to use materials from any supplier. Burn%20the%20system%20into%20Micro%20SD%...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
"To restore the machine settings, follow these steps: Restart the device As the machine is starting up, quickly tap the blue icon 10 times Select "Factory Reset" Please no...
"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...
"The machine uses a hybrid system that combines local storage with a cloud-based motion database. All new models will be automatically synchronized to your device as long as it is...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
