MTB-CUT 180T

Shows "insufficient cutting balance"

"If the machine shows an “Insufficient Cutting Times” message, please send your machine username to the dealer who sold you the machine. They will add more cutting times for your a...

Nov 22, 2025

MTB-CUT 180T

The machine shows "Insufficient Balance" when I try to cut a custom design.

Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.

Nov 22, 2025

MTB-CUT 180T

How to recharge the machine?

If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you.   Your distributor will...

MTB-CUT 180T

The cutting process starts, but the machine doesn't cut,the blade holder doesn't go down

"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...

Nov 22, 2025

MTB-CUT 180T

What to do if Blade Holder Not Dropping During Cutting

"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons: Insufficient power supply – Please verif...

Nov 22, 2025