Showing 100 results
for
"technical guide"
MTB-CUT 180T
"This video provides a step-by-step guide on how to repair the cutting Car.
Please note:
When reinstalling the Car, pay close attention to the clearance between the Car and the gu...
MTB-CUT 180T
This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting.
Please follow these steps:
Refer to the instruction video and re...
MTB-CUT 180T
If the circle cut is not perfect, the issue is usually caused by a loose cutting carriage, which makes the cutting path unstable and results in an imperfect circle.
Please follo...
MTB-CUT 180T
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage.
Please follow these steps:
Refer to the instructional video to refit the carriage onto the...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT 180T
"Loosening of the car from the guide rail is one of the main causes of cutting distortion.
If such an issue occurs, it is necessary to adjust the clearance between the car and the...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen.
This video provides a step-by-step guide on how to replace the screen...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes.
For irregular designs, it is recommended to u...
MTB-CUT 180T
"You can change your password in two ways:
Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one.
Request technical...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues.。
This video provides a step-by-step guide on...
MTB-CUT 180T
"The machine is equipped with X-axis and Y-axis motors. The X-axis motor is responsible for controlling the horizontal (left-right) movement of the cutting Car.
If the X-axis belt...
MTB-CUT 180T
"Network latency is often unavoidable in cross-border communications.
To ensure stable device usage, we provide multiple alternative network routes.
In certain cases, you may enco...
MTB-CUT 180T
"The rollers are primarily responsible for controlling the forward and backward movement of the material.
Please note: Pay close attention to the position of the black pads on the...
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