Showing 56 results for "technical guide"
MTB-CUT 180T

How do I change my password

"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...

Nov 22, 2025
MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...

MTB-CUT 180T

How to repair the Cutting Car

"This video provides a step-by-step guide on how to repair the cutting Car. Please note: When reinstalling the Car, pay close attention to the clearance between the Car and the gu...

Nov 22, 2025
MTB-CUT 180T

How to replace the screen

"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...

Nov 22, 2025
MTB-CUT 180T

How to reinstall system to Resolve Boot Issues

"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...

Nov 22, 2025
MTB-CUT 180T

Camer round cutting in ovel shape

If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage. Please follow these steps: Refer to the instructional video to refit the carriage onto the...

Nov 22, 2025
MTB-CUT 180T

What to do When Cutting Crooked

"Loosening of the car from the guide rail is one of the main causes of cutting distortion. If such an issue occurs, it is necessary to adjust the clearance between the car and the...

Nov 22, 2025
MTB-CUT 180T

Why does the camera cut crookedly on the lens?

This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...

MTB-CUT 180T

How do I add a new model on my machine

"The machine uses a hybrid system that combines local storage with a cloud-based motion database. All new models will be automatically synchronized to your device as long as it is...

Nov 22, 2025
MTB-CUT 180T

Why it cuts half and then leaves

"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...

Nov 22, 2025
MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025
MTB-CUT 180T

Why is the new model not cutting properly

"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...

Nov 22, 2025
MTB-CUT 180T

How to Create Firmware for Reinstalling the System

"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...

Nov 22, 2025
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