Showing 196 results for "machine problem"
MTB-CUT 180T

Can I use it to cut out thick designs?

Yes. The MTB-CUT 180T Screen Protector Machine can cut various types of screen protector materials.   The maximum supported cutting thickness is 0.7 mm, which fully covers a...

MTB-CUT 180T

How to maintain the blade carriage?

When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...

MTB-CUT 180T

How can I cut a sticker shape or letter only?

Currently, the machine does not support cutting standalone sticker shapes. Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...

MTB-CUT 180T

How to adjust wheel position?

To adjust the roller position, press down the handle at the back of the machine, then move the rollers left or right to the correct position. Important reminders: After adjustm...

MTB-CUT 180T

How to place the cutting material

When placing the cutting material, please follow these guidelines: Place the material on the right side of the machine’s platform. Make sure the material is completely flat...

MTB-CUT 180T

How to update for latest phone?

Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...

MTB-CUT 180T

How to uninstall an update?

The screen protector machine’s app updates are one-way. This means: ➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version. Rollback o...

MTB-CUT 180T

How to fill consumables?

If you need to fill or recharge consumables (such as credits,cutting materials, blades, etc.), please contact your local distributor or the person who originally sold the machine...

MTB-CUT 180T

I need PrinterServer software,how to download

PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...

MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...

MTB-CUT 180T

The holder is loose,what to do?

If the main holder (blade carriage holder) becomes loose and you need to press it by hand for proper cutting, this means the part is worn out or has lost stability. The cutting ho...

MTB-CUT M288

Touch screen not responding

If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...

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