If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"Our smart screen protector machine comes with a custom template option. You can easily create your own template by entering just a few parameters. Steps: On the main interface,...
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...
"Our smart screen protector machine comes with a custom template option. You can easily create your own template by entering just a few parameters. Steps: On the main interface,...
If you need to add cutting credits / consumable balance, please contact your local distributor or the person who sold you the machine. They will assist you in adding the a...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Under normal conditions, we recommend replacing the blade after approximately: 300 cuts However, this is only a recommended value. The actual blade lifespan may increase or decre...
"Our smart screen protector machine supports a cutting speed range of 0 ~ 500. Recommended Default Speed: 200 (suitable for most materials and mobile phone screen protectors) Lo...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
Sorry, this model does not support a mobile APP. The machine is operated directly through its built-in system and touchscreen interface.
"Cutting misalignment is usually caused by: Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...
If the touch screen is not responding, the issue may be caused by an LCD screen failure. We recommend contacting your local distributor or the person who sold you the machine, and...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
The correct Gear Ratio settings are: X-axis: 2000 Y-axis: 2000 Please do NOT modify the Gear Ratio settings. Incorrect Gear Ratio values may cause the machine to malfun...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
Center Cutting is a function that positions the cutting area exactly in the center of the material. The cutting position is calculated based on the width and height values you ent...
"This is caused by an incorrect ""Material Size"" setting. For custom cuts, you must first define the dimensions of the film you are using (e.g., 300x200 mm). The machine uses this...
Please go to: Mine → Data Update to manually update the template data. In fact, as long as your machine is connected to the internet, it will automatically perform...
