Showing 330 results
for
"machine not cutting"
MTB-CUT 180T
"The machine uses a hybrid system that combines local storage with a cloud-based motion database.
All new models will be automatically synchronized to your device as long as it is...
MTB-CUT 180T
Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...
MTB-CUT 180T
"You can change your password in two ways:
Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one.
Request technical...
MTB-CUT 180T
If the network connection is unstable while downloading model data/templates, please try the following:
Solution
Connect the machine to another Wi-Fi network
Or use a mobile hot...
MTB-CUT 180T
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
MTB-CUT 180T
"This is often caused by static electricity due to an improper power supply.
- Step 1: Ensure you are using the original power adapter that came with the machine.
- Step 2: Check...
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
MTB-CUT 180T
"English Version
If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons:
Template too large
It’s re...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT M288
"The top cover of the M288 machine is secured with pins.
If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
MTB-CUT M188
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure.
Please contact your local distributor to obtain a replacement ma...
MTB-CUT M188
"The top cover of the M288 machine is secured with pins.
If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
MTB-CUT 180T
There are two ways to change the language on the machine:
1. From the login screen
You can select your preferred language directly from the language option on the login page....
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.
MTB-CUT 180T
You can edit your registration information by following these steps:
Go to the “Mine” page on the machine.
From there, you can update your account information and c...
MTB-CUT 180T
The material size setting depends on the actual material you are using.
By default, the machine is set to:
180 mm (width) × 120 mm (height)
Please pay attention to the o...
MTB-CUT 180T
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes.
For irregular designs, it is recommended to u...
MTB-CUT 180T
This issue is usually caused by a faulty motherboard controlling the carriage.
It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
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