How to check machine errors
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
If the device shows an error such as “Failed to query the hardware version”, please try the following steps: 1.Restart the machine and check if the message disappears....
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...
You can edit your registration information by following these steps: Go to the “Mine” page on the machine. From there, you can update your account information and c...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
"The Word Cutting feature is only available in version 3.0.03 and above. You can check your current app version by going to "About This Device". https://osscdn.mietubl.com/ima...
"Sorry, the device does not currently support cut only words This option may be considered in a future software update."
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
"To restore the machine settings, follow these steps: Restart the device As the machine is starting up, quickly tap the blue icon 10 times Select "Factory Reset" Please no...
"The machine uses a hybrid system that combines local storage with a cloud-based motion database. All new models will be automatically synchronized to your device as long as it is...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...