Showing 46 results
for
"software issues"
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
"The continuous running of the motor may be caused by the following reasons:
Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
"This can be caused by several issues:
- Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power.
- Blade Pressu...
MTB-CUT 180T
"English Version
If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons:
Template too large
It’s re...
MTB-CUT 180T
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
"If the machine is unable to cut screen protector materials properly, please first try the following steps:
Replace the blade and blade holder with new ones.
Set the cutting pre...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT 180T
The screen protector machine’s app updates are one-way.
This means:
➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version.
Rollback o...
MTB-CUT 180T
Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...
MTB-CUT 180T
The password for software/firmware upgrade is: 1212
MTB-CUT 180T
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data.
Please check whether the device is proper...
MTB-CUT 180T
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes.
For irregular designs, it is recommended to u...
MTB-CUT 180T
"Sorry, the device does not currently support cut only words
This option may be considered in a future software update."
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
"All cutting options on the smart screen protector machine are displayed by default, including camera lens protectors. You can find the lens cutting option under the specific phone...
MTB-CUT 180T
"PrinterServer is mainly used to connect the smart screen protector cutting machine with a printer to enable personalized pattern printing and customization.
You can follow the ste...
MTB-CUT 180T
If you are using a printer brand other than Canon or Epson (such as an HP printer without Wi-Fi), you will need to install the PrinterServer software on a computer.
Steps
1.Downl...
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