Showing 55 results for "support contact"
MTB-CUT 180T

How to repair motor

" The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...

Nov 22, 2025
MTB-CUT 180T

Do you have service center in India

Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...

Nov 22, 2025
MTB-CUT 180T

What to do if motor is continuously working

"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...

Nov 22, 2025
MTB-CUT 180T

How to replace the motherboard

"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...

Nov 22, 2025
MTB-CUT 180T

How to order new screen

"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...

Nov 22, 2025
MTB-CUT 180T

What to do if touch not working on cutter app

"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...

Nov 22, 2025
MTB-CUT 180T

How to fix the cutting machine sensor problem

"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...

Nov 22, 2025
MTB-CUT M288

Your question wasn't answered

Please [leave us a message](https://www.mietubl.com/Contact-Us/), and we will respond as soon as possible.

Nov 22, 2025
MTB-CUT M188

I am from Egypt, is it possible to ship to me

Yes, we can ship your order by sea or air. If you have a designated cargo agent in China, we can deliver the goods to your designated agency. Feel free to contact us regarding the...

Nov 22, 2025
MTB-CUT 180T

How do I get the cutting material?

We not only provide the screen protector cutting machines, but also offer various types of cutting materials with different functions and sizes. You can purchase the cutting films...

MTB-CUT 180T

How to recharge the machine?

If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you.   Your distributor will...

MTB-CUT 180T

How to fill consumables?

If you need to fill or recharge consumables (such as credits,cutting materials, blades, etc.), please contact your local distributor or the person who originally sold the machine...

MTB-CUT 180T

The holder is loose,what to do?

If the main holder (blade carriage holder) becomes loose and you need to press it by hand for proper cutting, this means the part is worn out or has lost stability. The cutting ho...

MTB-CUT 180T

Blade not dropping properly what to do?

If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...

MTB-CUT M288

Touch screen not responding

If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...

MTB-CUT 180T

how to cut only words

"Sorry, the device does not currently support cut only words This option may be considered in a future software update."

Nov 22, 2025
MTB-CUT 180T

How to connect cutting machine to computer

At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...

Nov 22, 2025
Showing 21 to 40 of 55 results