Showing 166 results for "after-sales service"
MTB-CUT 180T

How to adjust wheel position?

To adjust the roller position, press down the handle at the back of the machine, then move the rollers left or right to the correct position. Important reminders: After adjustm...

MTB-CUT 180T

If machine cuts only camera how to solve it

This issue usually occurs when the material size settings do not match the template, especially when cutting full back films. Recommended Solution When cutting full back film, pl...

MTB-CUT 180T

What to do if machine not showing phone models?

If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...

MTB-CUT 180T

Dealer ID mismatch issue

If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...

MTB-CUT 180T

How to adjust photo position for custom size?

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T

Custom image alignment settings

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T

Do you have service center in India

Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...

Nov 22, 2025
MTB-CUT 180T

How to cut center of material?

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T

How to report a size cutting problem?

If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...

MTB-CUT 180T

How to check the machine serial number?

You can find the machine’s serial number from two locations: 1. On the back of the machine There is a physical sticker on the back of the screen protector machine that cont...

MTB-CUT 180T

What is the use of the “Cut Center” option?

The Cut Centered option is used to position the cutting area exactly in the center of the material size you set. For example, if your material size is set to 180mm (width) ×...

MTB-CUT 180T

How to start UV curved?

MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function. If you need to perform UV curing operations, you will need to use a separate UV curing device, s...

MTB-CUT 180T

How to cut works

"The Word Cutting feature is only available in version 3.0.03 and above. You can check your current app version by going to "About This Device". https://osscdn.mietubl.com/ima...

Nov 22, 2025
MTB-CUT 180T

how to recovery

"To restore the machine settings, follow these steps: Restart the device As the machine is starting up, quickly tap the blue icon 10 times Select "Factory Reset" Please no...

Nov 22, 2025
MTB-CUT 180T

How to cut name In sticker

The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...

MTB-CUT 180T

Machine is not cutting round properly

This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting. Please follow these steps: Refer to the instruction video and re...

Showing 41 to 60 of 166 results