How to securing the Top Cover of the M288 Machine
"The top cover of the M288 machine is secured with pins. If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
"The top cover of the M288 machine is secured with pins. If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
If the MTB-CUT M288 triggers an alarm during the installation process—especially when installing on iPhone models—please don't worry. This happens because the silicone...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
There are two ways to change the language on the machine: 1. From the login screen You can select your preferred language directly from the language option on the login page....
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...
If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.
You can edit your registration information by following these steps: Go to the “Mine” page on the machine. From there, you can update your account information and c...
The material size setting depends on the actual material you are using. By default, the machine is set to: 180 mm (width) × 120 mm (height) Please pay attention to the o...
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes. For irregular designs, it is recommended to u...
This issue is usually caused by a faulty motherboard controlling the carriage. It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
"I believe you mean you want to completely reset the device. If you want to restore the device to factory settings, you can follow the steps shown in the video below. However,...
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed. This issue is usually caused by a screen failure, and the s...
"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...
Sorry, this model does not support a mobile APP. The machine is operated directly through its built-in system and touchscreen interface.