machine is not updating new models
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
Using the machine is very simple. After completing the account registration, you only need to: Select the required phone model/template on the machine Place the cutting materi...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...
Our data team updates the database daily. In most cases, new models are added within about 3 days before release. However, some models may take longer due to difficulty in obtain...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...
Please click "My" → "Version Update" → "Update". If a new app version is available, your device will update automatically. If no update is available, then you are already...
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
If this is a new machine and the carriage is making unusual noise during operation, please check whether the transport screw behind the carriage has been removed. For a new machin...
Yes. Although all Mietubl screen protector cutting machines can operate online directly, you are still required to register a user account when using the machine for the first...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is disabled, plea...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
Like all our customers, we aim to include as much model data as possible. However, some models—especially full-back templates—are difficult to obtain and require time t...
The MTB-CUT 180T supports a maximum cutting size of 16 inches, suitable for mobile phones, tablets, and some laptops. If a larger cutting size is required, you can choose...
This issue may be related to the auto-loading function or hardware components. Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
"We offer multiple template variations for the same phone model to meet different user requirements. You can distinguish them by their names, which indicate their intended usage sc...
"All cutting options on the smart screen protector machine are displayed by default, including camera lens protectors. You can find the lens cutting option under the specific phone...
Mietubl screen protector cutting machines come with a built-in data editing function. You can easily adjust the template size by simply dragging the edges or manually entering dim...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...