This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
"On the login page, click “Forget password” and enter your email address to receive a verification code for resetting your password (see the example image below). https://osscdn.mi...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size mainl...
"Here are some default setting ：material size is 180mm width × 120mm height. Cutting pressure: 300 Cutting speed: 200 Blade holder scale: 5 These default settings are sui...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
For most cutting tasks, we recommend using the machine’s default settings: 👉 Cutting Speed: 200 👉 Blade Pressure: 300 These settings are suitable for the majority of scr...
Our screen protector cutting machine provides five built-in pressure preset slots. You can rename these presets and save the pressure settings for your commonly used cutting mater...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
"If the sensor is not working, please check whether it has been disabled in the settings. Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
"The parameter settings of a screen protector cutting machine mainly depend on the physical properties of the material. The thicker the material, the higher the blade holder scale...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size main...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
The blade size (blade holder scale) should be adjusted based on the thickness and hardness of the film material. Thicker or harder materials require a higher blade size, while thi...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
