Showing 51 results for "software issues"
MTB-CUT 180T

Did not able to find many mobile models

If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...

MTB-CUT 180T

The product page is blank

If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...

MTB-CUT 180T

Do you have service center in India

Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...

Nov 22, 2025
MTB-CUT 180T

I am getting only check device status

"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...

Nov 22, 2025
MTB-CUT 180T

What to do if motor is continuously working

"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...

Nov 22, 2025
MTB-CUT 180T

After machine update phone list not showing

If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...

MTB-CUT 180T

I updated and everything went blank

If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...

MTB-CUT 180T

There is white edge ,how to fix

"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...

Nov 22, 2025
MTB-CUT 180T

How to Change language and Clear APP Cache

"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...

Nov 22, 2025
MTB-CUT 180T

How to reinstall system to Resolve Boot Issues

"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...

Nov 22, 2025
MTB-CUT 180T

How to maintain the blade carriage?

When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...

MTB-CUT 180T

How to uninstall an update?

The screen protector machine’s app updates are one-way. This means: ➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version. Rollback o...

MTB-CUT 180T

Can I cut my own screen protector on this machine

Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...

Nov 22, 2025
Showing 21 to 40 of 51 results