Showing 97 results
for
"support request"
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT M688/M288
Sorry, this model does not support a mobile APP.
The machine is operated directly through its built-in system and touchscreen interface.
MTB-CUT 180T
The smart cutting machine supports Canon series printers, and we recommend using the Canon G580 / G680 models or any Canon printer that uses the same driver.
Note: Since cutting m...
MTB-CUT 180T
This issue may be caused by:
The material sensor being blocked
A mainboard malfunction
Please try the following steps:
Go to Settings
Disable the “Auto Loading&rdq...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
Sorry, currently the MTB-CUT 180T screen protector cutting machine does not support a mobile APP, so there is no iOS APP available.
The machine is mainly operated through...
MTB-CUT 180T
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app.
All operations are performed via the device's touchscreen.
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
The Mietubl screen protector cutting machine supports both Canon and Epson printers.
Among these, Canon G580 / G680 are highly recommended for best compatibility and print quality...
MTB-CUT 180T
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data.
S...
MTB-CUT 180T
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data.
S...
MTB-CUT 180T
Cutting directly from an external vector editing software is not a standard feature of the Mietubl MTB-CUT 180T scren protector machine series.
Standard machines do not support co...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
The Mietubl MTB-CUT 180T Series screen protector cutting machines do not support mobile app connectivity.
Mobile app connectivity is available on the MTB-CUT 180T Pro Series.
&nb...
MTB-CUT 180T
The Mietubl MTB-CUT 180T Series screen protector cutting machines support connecting to a printer for printing customized phone back films.
Please follow the operation video to co...
MTB-CUT 180T
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen.
This video provides a step-by-step guide on how to replace the screen...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
If the film is being cut crookedly or the cutting position is inaccurate, further inspection is required.
Please click the WhatsApp button below and send our technical support tea...
MTB-CUT 180T
The Mietubl MTB-CUT 180T Screen Protector Cutting Machine does not support direct connection to the DHP511 Photo Printer.
The MTB-CUT 180T and DHP511 are two independent machines...
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