If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
It is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please restore the machine to factory settings, and then upgrade...
Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues. This video provides a step-by-step guide on how to pe...
PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
For most cutting tasks, we recommend using the machine’s default settings: 👉 Cutting Speed: 200 👉 Blade Pressure: 300 These settings are suitable for the majority of scr...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
The material size setting depends on the actual material you are using. By default, the machine is set to: 180 mm (width) × 120 mm (height) Please pay attention to the o...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
This issue is usually caused by app cache or data errors, preventing the app from running properly. Please follow the instruction video to clear the app cache and data, then reope...
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues.。 This video provides a step-by-step guide on...
This issue is usually caused by a faulty motherboard controlling the carriage. It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed. Please check if the fixing screws at the b...
If the cut size is slightly larger, you can try the following methods: Choose templates labeled “with case”, which are slightly smaller to fit phone cases Use the bui...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
Please click "My" → "Version Update" → "Update". If a new app version is available, your device will update automatically. If no update is available, then you are already...
If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
