What’s the difference between templates named “Case Friendly” and “Front”? Templates labeled “Case Friendly” are specially designed to be...
"We offer multiple template variations for the same phone model to meet different user requirements. You can distinguish them by their names, which indicate their intended usage sc...
The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
This issue usually occurs when cutting full back film templates while the “Cut Center” option is enabled. Solution When cutting full back films, please disable the &l...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
The operation method for the MTB-CUT 180T Pro is the same as the MTB-CUT 180T. The main differences between the two models are: Maximum cutting size Additional functions and f...
Installing a UV screen protector is different from applying regular screen protector materials. UV protectors require an additional curing step to harden the surface. Steps &...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
Like all our customers, we aim to include as much model data as possible. However, some models—especially full-back templates—are difficult to obtain and require time t...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
If the network connection is unstable while downloading model data/templates, please try the following: Solution Connect the machine to another Wi-Fi network Or use a mobile hot...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...
"We provide a local data editing feature to help customers meet specific size requirements. You can modify existing templates on the machine — including scaling up or down — based...
Yes, the machine supports simple modifications to existing templates, such as expanding or reducing the size or opening holes.
"In most cases, templates are designed with precise and regular shapes. If the shapes are not forming properly, it may be caused by: A loose cutting carriage – Please check if t...
If the cut size is slightly larger, you can try the following methods: Choose templates labeled “with case”, which are slightly smaller to fit phone cases Use the bui...
