MTB-CUT 180T

How to change language

"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...

Nov 22, 2025

MTB-CUT 180T

The cutting process starts, but the machine doesn't cut,the blade holder doesn't go down

"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...

Nov 22, 2025

MTB-CUT M288

How do I perform a firmware update for issues like UV film white edges on the M288

"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...

Nov 22, 2025

MTB-CUT 180T

I reset the machine and the new model list is not showing. What should I do?

This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...

MTB-CUT 180T

How to check the machine serial number?

You can find the machine’s serial number from two locations: 1. On the back of the machine There is a physical sticker on the back of the screen protector machine that cont...