There is white edge ,how to fix
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"If you are unable to start the machine and the power switch does not light up when pressed, it is likely that the switch is malfunctioning. This video provides a step-by-step guid...
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...
"The top cover of the M288 machine is secured with pins. If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure. Please contact your local distributor to obtain a replacement ma...
"The top cover of the M288 machine is secured with pins. If the top cover comes off, you can follow the method shown in the video to properly lock the top cover back in place." htt...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
If the MTB-CUT M288 triggers an alarm during the installation process—especially when installing on iPhone models—please don't worry. This happens because the silicone...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
There are two ways to change the language on the machine: 1. From the login screen You can select your preferred language directly from the language option on the login page....
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...
If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.
You can edit your registration information by following these steps: Go to the “Mine” page on the machine. From there, you can update your account information and c...
The material size setting depends on the actual material you are using. By default, the machine is set to: 180 mm (width) × 120 mm (height) Please pay attention to the o...
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes. For irregular designs, it is recommended to u...
This issue is usually caused by a faulty motherboard controlling the carriage. It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
"I believe you mean you want to completely reset the device. If you want to restore the device to factory settings, you can follow the steps shown in the video below. However,...
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed. This issue is usually caused by a screen failure, and the s...