How to reduce the template size
"Solution: Mietubl’s screen protector cutting machines come with a built-in data editing function, which allows you to modify and resize existing templates according to your requir...
"Solution: Mietubl’s screen protector cutting machines come with a built-in data editing function, which allows you to modify and resize existing templates according to your requir...
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons: Firmware issue – Please ensure your firmware version is V25.0431. https://osscdn.mi...
"Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues. This video provides a step-by-step guide on how to pe...
Currently, the machine does not support cutting standalone sticker shapes. Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
The screen protector machine’s app updates are one-way. This means: ➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version. Rollback o...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...
"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by: Loose or Damaged Screen Cable Op...
If the machine is operating slowly, it is usually because the cutting speed is set too low. You can adjust the setting by following these steps: Open the Settings page; Find the...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...