MTB-CUT 180T

The machine displays an error "exceed the maximum width supported by the device." How can I fix this

"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...

Nov 22, 2025

MTB-CUT 180T

The machine shows "Insufficient Balance" when I try to cut a custom design.

Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.

Nov 22, 2025

MTB-CUT 180T

My account is locked, expired, or I forgot my password. What do I do

"On the home page, click the “Forget password” option and enter the email address you used during registration to reset your password. https://osscdn.mietubl.com/images/20250813172...

Nov 22, 2025

MTB-CUT 180T

How to Update New Templates

"The Mietubl screen protector cutting machine uses a hybrid update system that supports both online and offline data synchronization. When connected to the internet, the machine wi...

Nov 22, 2025

MTB-CUT M288

The machine is slightly misaligning the film, how can I remove the film without cutting it

You can unload the cutting material by quickly pressing the power button on the screen protector machine.

Nov 22, 2025

MTB-CUT M188

The machine is slightly misaligning the film, how can I remove the film without cutting it

In this case, you can unload the cutting material by quickly pressing the power button on the screen protector machine.

Nov 22, 2025

MTB-CUT M188

If I don't place the cutting materials correctly, how do I get them out

Since the MTB-CUT TPU screen protector machine has no handle, you can quickly press the power button, and the material will be automatically pushed out.

Nov 22, 2025

MTB-CUT 180T

The machine shows “Exceeds the maximum width supported by the device.” What should I do?

There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...

MTB-CUT 180T

The machine makes a warning sound and does not cut — what should I do?

When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...

MTB-CUT M288

Why does the machine trigger an alarm sound during screen protector installation

If the MTB-CUT M288 triggers an alarm during the installation process—especially when installing on iPhone models—please don't worry. This happens because the silicone...

MTB-CUT M288

The machine shows “Exceeds the maximum width supported by the device.” What should I do

There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...

MTB-CUT 180T

What should I do when I try to cut and the machine shows “Time Out”?

If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...

MTB-CUT 180T

What is the purpose of the HDMI-type port next to the power button?

This port is only a reserved opening in the mold. During mold production, manufacturers usually reserve several universal interface positions to maximize compatibility and future...

MTB-CUT 180T

How do I get the cutting material?

We not only provide the screen protector cutting machines, but also offer various types of cutting materials with different functions and sizes. You can purchase the cutting films...

MTB-CUT 180T

iPad cutting is inaccurate at the final stage — how to fix it?

Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...

MTB-CUT 180T

The device status check message appears on the screen,what to do？

We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...

MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...