Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
The Cut Centered option is used to position the cutting area exactly in the center of the material size you set. For example, if your material size is set to 180mm (width) ×...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
"If the sensor is not working, please check whether it has been disabled in the settings. Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
"To restore the machine settings, follow these steps: Restart the device As the machine is starting up, quickly tap the blue icon 10 times Select "Factory Reset" Please no...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size main...
"The settings button is only available when the device is logged in. You can log in to your account again to find this button. If, for some reason, you cannot log in successfull...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
"Cutting misalignment is usually caused by: Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
The correct Gear Ratio settings are: X-axis: 2000 Y-axis: 2000 Please do NOT modify the Gear Ratio settings. Incorrect Gear Ratio values may cause the machine to malfun...
This video demonstrates how to restore the machine to its factory settings. Performing a factory reset will return the device to its original working state. Please note: Any app...
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues. This video provides a step-by-step guide on how to pe...
There are two ways to change the language on the machine: 1. From the login screen You can select your preferred language directly from the language option on the login page....
