We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
Yes, the machine supports simple modifications to existing templates, such as expanding or reducing the size or opening holes.
Yes, we offer a one-year warranty for our screen protector machine. Skilled technicians will provide free product consultation services. Please note that consumables like the cutti...
The machine can cut materials of various thicknesses by adjusting the cutter scale accordingly.
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
"For the MTB-CUT 180T smart screen protector cutting machine, there is currently no feature to connect with a mobile phone app. You cannot control or manage the device directly via...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...
"The Mietubl screen protector cutting machine uses a hybrid update system that supports both online and offline data synchronization. When connected to the internet, the machine wi...
No, we have not developed a mobile app for the MTB-CUT M188 screen protector machine. You need to manually place the cutting material anyway.
If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you. Your distributor will...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
We provide a variety of cutting materials such as HD clear, matte, privacy, and anti-blue-ray films. Prices vary depending on the material and functionality, but all options are ge...
When cutting full-screen back films, please disable the "Cut Center" option on the cutting page. Additionally, ensure that the material size is set to 180mm x 120mm. Since the ful...
"In most cases, templates are designed with precise and regular shapes. If the shapes are not forming properly, it may be caused by: A loose cutting carriage – Please check if t...
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage. Please follow these steps: Refer to the instructional video to refit the carriage onto the...
"Prolonged use of excessively high blade holder settings and cutting pressure may lead to a decline in the precision of the blade holder, resulting in the inability to properly cut...
We provide a variety of cutting materials such as HD clear, matte, privacy, anti-blue-ray, and more. The prices vary based on materials and functions, but generally, the cost is lo...
"If the cutting Car does not stop automatically when it moves to either side and produces a loud noise, it may be due to a malfunctioning limit switch, which prevents the cutting C...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
