This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
If the network connection is unstable while downloading model data/templates, please try the following: Solution Connect the machine to another Wi-Fi network Or use a mobile hot...
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
No, software upgrades are free. New model data updates are also provided at no charge.
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
Like all our customers, we aim to include as much model data as possible. However, some models—especially full-back templates—are difficult to obtain and require time t...
The MTB-CUT 180T supports a maximum cutting size of 16 inches, suitable for mobile phones, tablets, and some laptops. If a larger cutting size is required, you can choose...
"We offer multiple template variations for the same phone model to meet different user requirements. You can distinguish them by their names, which indicate their intended usage sc...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"All cutting options on the smart screen protector machine are displayed by default, including camera lens protectors. You can find the lens cutting option under the specific phone...
Mietubl screen protector cutting machines come with a built-in data editing function. You can easily adjust the template size by simply dragging the edges or manually entering dim...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...
If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...
Using the machine is very simple. After completing the account registration, you only need to: Select the required phone model/template on the machine Place the cutting materi...
Sorry, this model does not support a mobile APP. The machine is operated directly through its built-in system and touchscreen interface.
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"Solution: Mietubl’s screen protector cutting machines come with a built-in data editing function, which allows you to modify and resize existing templates according to your requir...
