In most cases, it is recommended to keep the cutting speed at the default value of 200. This setting is suitable for most cutting materials. The recommended blade pressure is: 30...
"If the machine is unable to cut screen protector materials properly, please first try the following steps: Replace the blade and blade holder with new ones. Set the cutting pre...
"In the MTB-CUT M188 screen protector cutting machine, the rubber strip at the bottom of the cutting module is designed to protect the cutting blade and extend the lifespan of both...
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed. This issue is usually caused by a screen failure, and the s...
Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...
Please first check whether the device can display the Wi-Fi list. If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"This is often caused by static electricity due to an improper power supply. - Step 1: Ensure you are using the original power adapter that came with the machine. - Step 2: Check...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning. You can replace specific p...
"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...
"The silicone pad is one of the few parts in the MTB-CUT M288 intelligent film cutting and pasting machine that requires replacement. It is essential for the proper installation of...
We offer a one-year warranty for the hydrogel screen protector machine and provide free replacement parts for non-human-caused failures during the warranty period. Our technicians...
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure. Please contact your local distributor to obtain a replacement ma...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...
"The silicone pad is one of the few parts in the MTB-CUT M288 intelligent film cutting and pasting machine that requires replacement. It is essential for the proper installation of...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
