If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
Please follow the blade replacement instructions to correctly insert or replace the blade in the Blade Holder. If you are unable to press the Blade Holder, the blade may be stuck...
If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...
We offer five types of raw materials for the screen protector machine: 1. HD Clear Films: Provides a clear viewing experience with a long-lasting anti-fingerprint coating. Minor sc...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
If the touch screen is not responding, the issue may be caused by an LCD screen failure. We recommend contacting your local distributor or the person who sold you the machine, and...
This video provides a step-by-step guide on how to replace the screen of MTB-CUT M188 screen protector cutting machine. https://mietublcom.oss-accelerate.aliyuncs.com/service/video...
Installing a UV screen protector is different from applying regular screen protector materials. UV protectors require an additional curing step to harden the surface. Steps &...
If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...
Yes, we offer a one-year warranty for our screen protector machine. Skilled technicians will provide free product consultation services. Please note that consumables like the cutti...
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...
No, the machine is designed specifically for cutting flexible screen protector materials like TPU and PET, and is not suitable for cutting glass screen protectors.
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed. This issue is usually caused by a screen failure, and the s...
This issue may be caused by a WiFi module failure in the screen assembly. Step 1: Check whether the WiFi list can be loaded Please open the WiFi settings page and check whether t...
"Our smart screen protector machine supports a cutting speed range of 0 ~ 500. Recommended Default Speed: 200 (suitable for most materials and mobile phone screen protectors) Lo...
