Showing 107 results for "support team"
MTB-CUT 180T

How do I add a new model on my machine

"The machine uses a hybrid system that combines local storage with a cloud-based motion database. All new models will be automatically synchronized to your device as long as it is...

Nov 22, 2025
MTB-CUT 180T

How to order new screen

"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...

Nov 22, 2025
MTB-CUT 180T

How to report a size cutting problem?

If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...

MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025
MTB-CUT 180T

Why is the new model not cutting properly

"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...

Nov 22, 2025
MTB-CUT 180T

How to check machine errors

"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...

Nov 22, 2025
MTB-CUT 180T

How do I get the cutting material?

We not only provide the screen protector cutting machines, but also offer various types of cutting materials with different functions and sizes. You can purchase the cutting films...

MTB-CUT 180T

Which models support counting?

All of our screen protector cutting machines (Including: 180T / M188 / M288 ) support the counting and statistics function. You can check the cutting and sales statistics by going...

MTB-CUT 180T

How to mobile oparate

Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and...

Nov 22, 2025
MTB-CUT 180T

How to use LAN to connect to a laptop?

Currently, our screen protector cutting machines do not support LAN connection to a laptop. The machines are designed to operate based on a cloud database system, and do not requi...

MTB-CUT 180T

What is the the Gear Ratio setting?

The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling. The defa...

Showing 41 to 60 of 107 results