How do I request new phone models or cutting data
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
Sorry, currently the MTB-CUT 180T screen protector cutting machine does not support a mobile APP, so there is no iOS APP available. The machine is mainly operated through...
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations are performed via the device's touchscreen.
The Mietubl screen protector cutting machine supports both Canon and Epson printers. Among these, Canon G580 / G680 are highly recommended for best compatibility and print quality...
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
The Mietubl MTB-CUT 180T Series screen protector cutting machines do not support mobile app connectivity. Mobile app connectivity is available on the MTB-CUT 180T Pro Series. &nb...
The Mietubl MTB-CUT 180T Series screen protector cutting machines support connecting to a printer for printing customized phone back films. Please follow the operation video to co...
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...
If the film is being cut crookedly or the cutting position is inaccurate, further inspection is required. Please click the WhatsApp button below and send our technical support tea...
The Mietubl MTB-CUT 180T Screen Protector Cutting Machine does not support direct connection to the DHP511 Photo Printer. The MTB-CUT 180T and DHP511 are two independent machines...
The Mietubl MTB-CUT 180T Screen Protector Cutting Machine does not support HP printers. Therefore, an HP printer cannot be directly added or connected to the MTB-CUT 180T.
If the machine is making a constant or continuous noise, please try a hard reset first: Press and hold the power button for 20 seconds to reset the machine. If the noise continue...
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet. If the machine is already onl...
There are a certain list of the printer models that are supported, and Canon G580, G680 is mainly recommended. Recommended Canon G580、G680 Canon MB series MB5400 、M...
The Mietubl screen protector cutting machine uses cloud database, which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
Currently, the machine does not support cutting standalone sticker shapes. Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
This issue is usually caused by corrupted cached data in the system(Please note that the following method only applies when the model list is not displayed at all.). Please foll...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...