Showing 95 results
for
"not supported"
MTB-CUT 180T
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
MTB-CUT M188
Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...
MTB-CUT M188
The MTB-CUT M188 TPU screen protector machine does not have a Bluetooth module, so it does not support Bluetooth connections. You can visit the following link to compare the functi...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT 180T
Currently, the machine does not support cutting standalone sticker shapes.
Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
This port is only a reserved opening in the mold.
During mold production, manufacturers usually reserve several universal interface positions to maximize compatibility and future...
MTB-CUT M288
If your touch screen is not responding properly, please check the following:
1. Confirm you are using the original power adapter
The original adapter should be 24V / 2.7A.
Usi...
MTB-CUT 180T
Yes, we offer a one-year warranty for our screen protector machine. Skilled technicians will provide free product consultation services. Please note that consumables like the cutti...
MTB-CUT 180T
No, the machine is designed specifically for cutting flexible screen protector materials like TPU and PET, and is not suitable for cutting glass screen protectors.
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the QR co...
MTB-CUT 180T
The password for the software upgrade is 1212.
Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
MTB-CUT 180T
"Sorry, the device does not currently support cut only words
This option may be considered in a future software update."
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"The version test password feature is intended only for limited testing before a new version is officially released.
It does not always take effect, and the default password is usu...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
"We offer multiple template variations for the same phone model to meet different user requirements.
You can distinguish them by their names, which indicate their intended usage sc...
MTB-CUT 180T
"Incorrect cutting shapes are most likely caused by incorrect wheels positioning.
When using the machine, please ensure that all wheels are pressing on the black strip, as shown in...
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