Showing 76 results
for
"contact methods"
MTB-CUT M188
Yes, we can ship your order by sea or air. If you have a designated cargo agent in China, we can deliver the goods to your designated agency. Feel free to contact us regarding the...
MTB-CUT M188
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure.
Please contact your local distributor to obtain a replacement ma...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
If the machine is operating slowly, it is usually because the cutting speed is set too low.
You can adjust the setting by following these steps:
Open the Settings page;
Find the...
MTB-CUT 180T
We not only provide the screen protector cutting machines, but also offer various types of cutting materials with different functions and sizes.
You can purchase the cutting films...
MTB-CUT 180T
You can access your machine’s cutting activity from the Cutting Records section on the home page.
There, you will find the daily and 30-day cutting statistics.
If you req...
MTB-CUT 180T
If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you.
Your distributor will...
MTB-CUT 180T
This issue usually occurs for the following reasons:
Your email contains special characters
Some characters such as **& , / , *** are not supported by the registration system...
MTB-CUT 180T
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
MTB-CUT 180T
The screen protector machine’s app updates are one-way.
This means:
➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version.
Rollback o...
MTB-CUT 180T
If you need to fill or recharge consumables (such as credits,cutting materials, blades, etc.),
please contact your local distributor or the person who originally sold the machine...
MTB-CUT 180T
If the main holder (blade carriage holder) becomes loose and you need to press it by hand for proper cutting, this means the part is worn out or has lost stability.
The cutting ho...
MTB-CUT 180T
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction.
The blade-down action is controlled by the Y-axis motor signal fro...
MTB-CUT M288
If your touch screen is not responding properly, please check the following:
1. Confirm you are using the original power adapter
The original adapter should be 24V / 2.7A.
Usi...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
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