Why is the blade not touching the cutting material
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue. This video provides a st...
"The settings button is only available when the device is logged in. You can log in to your account again to find this button. If, for some reason, you cannot log in successfull...
"The cutting machine may work slowly if the cutting speed setting is too low. Please try setting the cutting speed to the default value of 200 and then attempt cutting again. If...
"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...
"If the tablet screen protector is not cutting well, it is usually because the roller is not providing enough pressure. You can try the following solutions: Lift the gear at the ba...
"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"Solution: Mietubl’s screen protector cutting machines come with a built-in data editing function, which allows you to modify and resize existing templates according to your requir...
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
"The machine is equipped with X-axis and Y-axis motors. The X-axis motor is responsible for controlling the horizontal (left-right) movement of the cutting Car. If the X-axis belt...
"Network latency is often unavoidable in cross-border communications. To ensure stable device usage, we provide multiple alternative network routes. In certain cases, you may enco...
"The rollers are primarily responsible for controlling the forward and backward movement of the material. Please note: Pay close attention to the position of the black pads on the...
"The auto-loading sensor is essential for enabling the machine to automatically load cutting materials. This sensor can be toggled on or off through the cutting interface. If the...
"This video demonstrates how to restore the machine to its factory settings. Performing a factory reset will return the device to its original working state. Please note: Any app...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...
"Prolonged use of excessively high blade holder settings and cutting pressure may lead to a decline in the precision of the blade holder, resulting in the inability to properly cut...