If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed. Please check if the fixing screws at the b...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
The MTB-CUT 180TPro screen protector cutting machine supports: Canon printers Epson printers When connecting the printer, please make sure: The printer and the screen prote...
Please try clearing the app cache using the following method and then re-download the data.
To adjust the roller position, press down the handle at the back of the machine, then move the rollers left or right to the correct position. Important reminders: After adjustm...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
"The intelligent film cutting machine has two belts: One is used to control the left-right movement of the carriage https://osscdn.mietubl.com/images/X-axis-belt.jpg The othe...
"I believe you mean you want to completely reset the device. If you want to restore the device to factory settings, you can follow the steps shown in the video below. However,...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...
"You can reinstall the Cutter App by following these steps: Open Browser On the smart screen protector cutting machine, run the Chrome browser and enter the following address: ht...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"Our smart screen protector machine comes with a custom template option. You can easily create your own template by entering just a few parameters. Steps: On the main interface,...
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...
"Our smart screen protector machine comes with a custom template option. You can easily create your own template by entering just a few parameters. Steps: On the main interface,...
"The following is a video of replacing the roller of the MTB-CUT 180T intelligent film cutting machine. https://osscdn.mietubl.com/video/202508132101.mp4"
