Showing 107 results
for
"support team"
MTB-CUT 180T
"On the home page, click the “Forget password” option and enter the email address you used during registration to reset your password.
https://osscdn.mietubl.com/images/20250813172...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
If the film is being cut crookedly or the cutting position is inaccurate, further inspection is required.
Please click the WhatsApp button below and send our technical support tea...
MTB-CUT M688/M288
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet.
If the machine is already onl...
MTB-CUT 180T
The Mietubl screen protector cutting machine uses cloud database,
which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
MTB-CUT 180T
You can access your machine’s cutting activity from the Cutting Records section on the home page.
There, you will find the daily and 30-day cutting statistics.
If you req...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
We share the same expectation as our customers: we want the machine’s database to include as many models and complete templates as possible.
However, for some device models,...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
When you say “wrong cutting”, we need more specific information to provide the correct solution.
Please confirm whether you selected the correct phone model/template...
MTB-CUT 180T
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
MTB-CUT 180T
Large-size screen protectors such as iPad and laptop films have longer cutting paths.
During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...
MTB-CUT M188
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below:
Step 1: Check the machine barcode
Check t...
MTB-CUT 180T
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes.
For irregular designs, it is recommended to u...
MTB-CUT 180T
This issue is usually caused by app cache or data errors, preventing the app from running properly.
Please follow the instruction video to clear the app cache and data, then reope...
MTB-CUT 180T
Our data team updates the database daily.
In most cases, new models are added within about 3 days before release.
However, some models may take longer due to difficulty in obtain...
Showing 1
to 20
of 107 results
