How to replace the Machine Housing
"The machine features an independent housing design. In the event of housing damage, you can replace the machine’s outer shell separately without needing to replace the entire unit...
"The machine features an independent housing design. In the event of housing damage, you can replace the machine’s outer shell separately without needing to replace the entire unit...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
You can download the PrinterServer software from the link below: https://www.mietubl.com/app/printerserver.rar Please make sure to install it on a Windows computer, and keep the...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is disabled, plea...
"Incorrect cutting shapes are most likely caused by incorrect wheels positioning. When using the machine, please ensure that all wheels are pressing on the black strip, as shown in...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
"A slow APP startup is usually caused by excessive cached data slowing down performance. You can try the following steps: Clear the Cache: Follow the steps shown in the video to go...
"This is caused by an incorrect ""Material Size"" setting. For custom cuts, you must first define the dimensions of the film you are using (e.g., 300x200 mm). The machine uses this...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
"The rollers are primarily responsible for controlling the forward and backward movement of the material. Please note: Pay close attention to the position of the black pads on the...
If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
There are a certain list of the printer models that are supported, and Canon G580, G680 is mainly recommended. Recommended Canon G580、G680 Canon MB series MB5400 、M...
If you need to fill or recharge consumables (such as credits,cutting materials, blades, etc.), please contact your local distributor or the person who originally sold the machine...
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"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
"This issue is usually caused by an incorrect language setting or an incomplete language pack download. Please follow the steps below to resolve it: Open Settings on your device...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...