Showing 152 results
for
"device support"
MTB-CUT 180T
"I believe you mean you want to completely reset the device.
If you want to restore the device to factory settings,
you can follow the steps shown in the video below.
However,...
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
"You can set the Cutter App as the default startup app by following these steps:
Open the device System Settings.
Locate Cutter App (usually found under App Management or Defaul...
MTB-CUT 180T
We share the same expectation as our customers: we want the machine’s database to include as many models and complete templates as possible.
However, for some device models,...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT 180T
"Sorry, the device does not currently support cut only words
This option may be considered in a future software update."
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
Please first check whether the device can display the Wi-Fi list.
If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue may be caused by:
The material sensor being blocked
A mainboard malfunction
Please try the following steps:
Go to Settings
Disable the “Auto Loading&rdq...
Showing 21
to 40
of 152 results
