Showing 368 results
for
"machine not cutting"
MTB-CUT 180T
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
MTB-CUT 180T
This happens because the APP version was rolled back during the factory reset.
When the machine is reset, the system returns to the earliest APP version, and many new models added...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
MTB-CUT 180T
Currently, our screen protector cutting machines do not support LAN connection to a laptop.
The machines are designed to operate based on a cloud database system, and do not requi...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package.
You can follow the detailed steps in th...
MTB-CUT 180T
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed.
Please check if the fixing screws at the b...
MTB-CUT 180T
The motherboard version is determined by and tied to the hardware used in the machine.
It will not change when you update the machine’s APP or software.
Therefore,...
MTB-CUT 180T
The cutting speed does not have a major impact on most cutting tasks.
In general:
👉 200 is the recommended default cutting speed.
You only need to reduce the cutting speed when...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
If the touch screen is not responding, the issue may be caused by an LCD screen failure.
We recommend contacting your local distributor or the person who sold you the machine, and...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT 180T
This port is only a reserved opening in the mold.
During mold production, manufacturers usually reserve several universal interface positions to maximize compatibility and future...
MTB-CUT M688/M288
If your touch screen is not responding properly, please check the following:
1. Confirm you are using the original power adapter
The original adapter should be 24V / 2.7A.
Usi...
MTB-CUT 180T
Center Cutting is a function that positions the cutting area exactly in the center of the material.
The cutting position is calculated based on the width and height values you ent...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
"If the sensor is not working, please check whether it has been disabled in the settings.
Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
MTB-CUT 180T
If the power switch is not working properly, the power switch needs to be replaced.
Please refer to the video below for the power switch replacement procedure.
To obtain the re...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
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