Showing 78 results
for
"update process"
MTB-CUT 180T
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues.
This video provides a step-by-step guide on ho...
MTB-CUT M688/M288
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard.
This issue is typically caused by a loose or faulty screen-to...
MTB-CUT 180T
"Although we, like you, hope that the machine can have all the model data,
due to various factors — such as newly released models or some niche models —
it may take some time to c...
MTB-CUT 180T
As of March 2026, the latest APP version is 3.0.05.
You can go to: “Mine” → “APP version update” to check and update to the latest version.
If you...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data.
S...
MTB-CUT 180T
The download time for data updates depends on:
The connection speed between the cutting machine and the server
The amount of data being updated
In fact, as long as your mach...
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
The motherboard version is determined by and tied to the hardware used in the machine.
It will not change when you update the machine’s APP or software.
Therefore,...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
"A slow APP startup is usually caused by excessive cached data slowing down performance. You can try the following steps:
Clear the Cache: Follow the steps shown in the video to go...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT 180T
"This can be caused by several issues:
- Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power.
- Blade Pressu...
MTB-CUT 180T
"You can set the Cutter APP as the Home App in the system settings.
Once this is set, the machine will automatically launch the Cutter App every time it’s powered on.
https://mi...
MTB-CUT 180T
"Network latency is often unavoidable in cross-border communications.
To ensure stable device usage, we provide multiple alternative network routes.
In certain cases, you may enco...
MTB-CUT 180T
This video demonstrates how to restore the machine to its factory settings.
Performing a factory reset will return the device to its original working state.
Please note: Any app...
MTB-CUT 180T
If the film is being cut crookedly or the cutting position is inaccurate, further inspection is required.
Please click the WhatsApp button below and send our technical support tea...
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